The transport system in Canada serves a wide range of customer both small scale and large scale customers who are situated in around the North American region. The procedures associated with the shipping of goods using the Tenax Transport company work towards ensuring accountability when handling customer products. The following stages highlight the critical steps occurring during the transport of products included in the shipping company.
Step 1 Making Contact
The first action towards establishing the measures for a shipping company such as the Tenax Transport relies heavily on the communication channels. The customer at hand may contact the company through its social media platforms or either presenting themselves at the company premises in Ontario to seek assistance. At this point, establish good communication rapport builds on the long-term relationship between the two interested parties.
Step 2 Assessing the Merchandise
The second phase comes immediately after the staff of the transport company has met up with the client and decide upon the shipping option the customer desires. Moreover, the company through its representative’s assess the customer’s goods and confirm the shipping truck will serve the needs as per the customer desires. The company offers different trucking options that cover the whole of Canada serving many customers.
Step 3 Delivery of Goods
The third stage remains tasked with the work of ensuring the customer receives their goods on time and in the perfect condition for use. In this step, the driver chooses on a route that will save time and at the same time prevents any risks of theft or natural disasters from occurring. The tracking system used by truck drivers come on hand at this time as the driver can see the distance covered while the company monitors the movement of the truck.
Step 4 Finalizing the shipping process
The arrival of the goods and their assessment for their condition at their final destination marks the final stage that the shipping process. Payment for the whole service get underway and depending on the agreement between the company, and the customer, amount either happens after the arrival of goods or at the onset of the activities. Nonetheless, the whole process occurs in a jiffy with the current transport systems that take as little time as possible to reach their destinations.
The whole truck shipping experience signals the commencing of a relationship between the client and the Tenax Transport through the after sale services. The latter group shapes the trucking industry in Canada hence it’s the one place to consider when looking to move goods around the Canadian region.